Privacy Policy — ARANKIYA

1. Introduction

ARANKIYA ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website arankiyafashion.com and make purchases.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

Information you provide directly:

Name, email address, phone number
Shipping and billing address
Payment information (processed securely via Razorpay — we never store card details)
Account login credentials (password stored as encrypted hash)
Messages sent to our support team

Information collected automatically:

IP address and browser type
Pages visited and time spent on site
Referring website
Device information

3. How We Use Your Information

To process and fulfil your orders
To send order confirmations and shipping updates
To respond to your enquiries and support requests
To improve our website and product offerings
To send promotional emails (you may unsubscribe at any time)
To comply with legal obligations

4. Sharing of Information

We do not sell your personal data. We share information only with:

Logistics partners (courier companies) — to deliver your order
Razorpay — to securely process payments
Legal authorities — when required by law

5. Data Security

We implement appropriate technical and organisational measures to protect your data, including SSL encryption, secure password hashing, and restricted database access. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use session cookies to maintain your login state and shopping cart. We do not use third-party tracking cookies. You may disable cookies in your browser settings, though this may affect site functionality.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and associated data
Opt out of marketing communications at any time

To exercise any of these rights, please email us at support@arankiya.com.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services and comply with legal obligations. Order records are retained for 7 years as required by Indian tax law.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@arankiya.com or through our Contact page.